Customer Support
We're here to help you succeed with CardioAccess
Phone Support
Speak directly with our support team
(954) 438-0885
Mon-Fri: 8am - 6pm EST
Email Support
Send us a detailed message
support@cardioaccess.com
Response within 24 hours
Frequently Asked Questions
CardioAccess supports integration with all major EMR systems including Epic, Cerner, MEDITECH, and others through HL7, FHIR, and custom APIs. Our implementation team works closely with your IT department to ensure seamless data flow.
Yes, CardioAccess is fully HIPAA compliant. We maintain SOC 2 Type II certification and undergo regular security audits. All data is encrypted at rest and in transit, and we provide comprehensive audit logging.
We provide comprehensive training for all users including on-site training sessions, online tutorials, and detailed documentation. Our support team is available 24/7 for critical issues, with dedicated account managers for enterprise customers.
Yes, CardioAccess can be deployed on-premises within your data center or as a hybrid solution. We work with your IT team to determine the best deployment model based on your organization's requirements and infrastructure.